Business/Client Case Study
Case Study 4*
Worked cross-functionally with SMEs and Managing Directors, gathering information and client profile data for this case study. Active role in case study curation, research, and building marketing collateral.
Overview
A Fortune 500 Company successfully
increased their total company spend under
management
Background
A Fortune 500 company had a mature travel program. They had leveraged their costs across the organization and were seamless in their hotel and ground programs. However, they wanted to better manage their direct spend and requested our support to optimize their travel program.
We helped them look deeper into how they could identify gaps in their program by expanding their card management program.We discovered through this that they were managing less than 50% of their end-to-end travel spend.
Client Profile
Global Fortune 500 company
✓ Top 11 markets representing over 80% of
Total Direct (Agency) Spend
✓ T&E Spend represents less than 1% of
company revenue
✓ Program was managed at an Agency-Direct level
less than 50% of total end-to-end travel spend
currently being managed
Client Challenges
The client lacked true visibility into their travel spend. Their issues included:
▪ A partially managed program
▪ Limited internal resources to design and
implement
cardable expansion
▪ Limited resources to manage ongoing spend
expansion and audit requirements
▪ Multiple card providers were utilized globally
▪ Lack of a strategic card management team
Services Provided
Solution
We expanded the client’s spend under management with the card program to produce a self-funding program through incremental savings. To support future program growth, we also expanded their shared services group and implementation of their cross-functional global governance structure was conducted to drive change across their global markets and lines of business.
✓ Comprehensive Card Expansion Assessment
✓ Expanded Shared Services Group
✓ Total Cost of Ownership for Travel Meetings,
Payment & Expense (TCO-TMPE®) Platform
✓ Establish Self-Funding TMPE Program
(They) have an experienced team to strategize and execute a successful plan.
6:1
ROI projections for incremental savings from an expanded Card Program over a 3-year period
80%
of total spend captured in 2-years of program inception